Welcome to the
Digital Odyssey

This blog explores the collision of imagination, intelligence, and emerging technology. It’s not about chasing trends or hyping tools—it’s about understanding the real shifts beneath the surface. From AI ethics to workflow reinvention, Digital Odyssey documents the journey of those who are bold enough to question defaults, reimagine systems, and shape the future on their own terms.

What Digital Transformation Can Learn from Site Reliability Engineering
people, process Caroline Adams people, process Caroline Adams

What Digital Transformation Can Learn from Site Reliability Engineering

Incidents will happen.

This simple but powerful truth drives Site Reliability Engineering (SRE). No system is perfect, no service is infallible, and no transformation happens without disruption. SRE isn’t just about keeping systems online—it’s about building reliability into an organization’s DNA through observability, automation, and continuous learning.

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Winning Friends and Influencing Operations: Dale Carnegie's Timeless Wisdom for Modernizing Digital Operations
people, process, technology Caroline Adams people, process, technology Caroline Adams

Winning Friends and Influencing Operations: Dale Carnegie's Timeless Wisdom for Modernizing Digital Operations

In today's rapidly evolving digital landscape, modernizing operations is no longer a luxury, but a necessity. It's about more than just implementing shiny new technology – it's about empowering your people, fostering collaboration, and creating a thriving digital workplace. In this post, we'll delve into the timeless wisdom of Dale Carnegie, exploring how his principles of human connection and influence can be your secret weapon for navigating the complexities of digital transformation. Meet Sarah, an IT consultant who masterfully blends technical expertise with emotional intelligence, showcasing how Carnegie's teachings can revolutionize your approach to modernizing digital operations.

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Stop Wandering in the Dark: How OKRs Illuminate the Path of Change
people, process Caroline Adams people, process Caroline Adams

Stop Wandering in the Dark: How OKRs Illuminate the Path of Change

Change initiatives often leave teams feeling like they're fumbling through the fog. Lack of transparency about goals, priorities, and progress breeds confusion, resistance, and ultimately slows down the entire process. OKRs (Objectives and Key Results) offer a powerful solution to change management's biggest communication problem. Let's explore how they create a clear, shared understanding of the path forward.

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Ditch the Duplicate Gear: Why Execs Need OKRs for Strategic Alignment
process, people, technology Caroline Adams process, people, technology Caroline Adams

Ditch the Duplicate Gear: Why Execs Need OKRs for Strategic Alignment

Imagine your team heads out on an epic camping trip. You've got the fancy gear, a killer destination, and even a shiny set of OKRs (Objectives and Key Results) to guide you. But here's the problem: Everyone packed in isolation, assuming they knew best what to bring. Now you're overloaded with three camp stoves, no matches, and somehow everyone forgot the bug spray. Welcome to strategic planning at way too many companies, folks!

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My Digital Odyssey: From On-Prem Outlaw to Cloud Champion
technology, people Caroline Adams technology, people Caroline Adams

My Digital Odyssey: From On-Prem Outlaw to Cloud Champion

Remember those old "Wild West" ads with tumbleweeds blowing by? That was my team at Good Technology a decade ago. We were the internal tools group – a bit stuck in our ways, more focused on maintaining our dusty software setup than embracing anything new. Boom. Enter me, a fresh-faced Scrum Master secretly tasked with shaking things up. Little did I know I was about to embark on an Atlassian adventure that would shape my career.

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